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Spam Filtering and Graylisting
On July 26th 2009 Smile Internet implemented additional servers to provide better spam filtering. This service is now optional for all domain...
Views: 840
Can't Send Email
-- Make sure your internet is connected. If you're able to get to different web pages, and receive mail, you're internet connection...
Views: 382
Receiving bounce message 553 when sending mail
Normally this error occurs when a user isn't authorized to send through the Smile mail servers. In most cases, just checking your mail...
Views: 318
I'm Receiving Mail with [SPAM] in the Subject that Isn't SPAM
Our Spam filters filter spam through a number of methods, and occasionally they will mistake a wanted piece of mail for unwanted mail. These...
Views: 306
Receiving Duplicate Emails
If you have your email client set to "keep a copy of messages on servers" the email program will keep track of which messages it's downloaded and...
Views: 299
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